Rental Agreement

Reservations

To guarantee your reservation we require a $100.00 security deposit and a signed rental agreement. This deposit is in addition to the total rental charges and will be fully refunded providing the equipment is returned in the same condition as received. A partial refund will be made if the equipment is missing, damaged, or returned late. Security deposits are accepted in the form of cash, money order, certified or cashiers check. Reservations will not be confirmed until Riverside Tent Rental receives deposit.

**Final payment is accepted as cash only. Please, no personal checks.

Permits

The renter must secure their own picnic/site use permits and bring them to the event site. You should check with your Building Permit and Fire Departments several weeks prior to the event date to see if permits are required, or any restrictions apply.
A $50 charge will be applied to an event that is in an area such as a metro park where the equipment must be set up and taken down the same day.

Installation and Takedown

Installation of a tent must be done correctly for the protection of the renter, the tent, and ultimately, the success of your event. Therefore, it is our strict policy that all tent set ups and takedowns are done by Riverside Tent Rental. Set-up scheduling time is done on or before the Thursday before your event. The canopies average a height of 15 feet in the middle and 7 feet along the sides. Please be sure the area chosen for the location of the tent is clear of tree limbs and power lines. The set up crew will not trim tree limbs. It is the responsibility of the renter to clear the job site of obstructions before our crew arrives to set up. In like manner, the tent must be totally empty of all garbage and personal items before we arrive to take it down. Please clean any “major spills” that may stain the equipment or may be a lot harder to clean off when dry.

Care of Equipment

At Riverside Tent Rental we take great pride in providing quality equipment and service to help ensure that your event is a success. We ask our clients to read the following carefully to ensure that our equipment is protected from damage, misuse or theft:

• Please cover the tables with tablecloths
• NO scotch tape on poles.
• We highly recommend storing the tables/chairs in a garage overnight to protect them from weather or theft.
• Absolutely NO crepe paper on or hung from the tents! This may stain the tents and the renter will be held responsible for the replacement fees.
• No Tiki Torches or Campfires within 50 feet from Canopy due to ash clean up.
• Please return the equipment in a clean condition.

Damaged or Missing Equipment

Responsibility for the equipment remains with the renter from the time of delivery until pick up. The renter is liable for any damages to equipment due to negligence, vandalism, or theft and for any repairs or replacement costs. Riverside Tent Rental is not liable for any injury, loss, or damage to any person or property on or under the equipment once installed.

Cancellations

In the event that you need to cancel your order with us, you will receive a full refund of your deposit providing notice is received 15 days prior to the scheduled event date. Otherwise, the deposit will be forfeited to Riverside Tent Rental.

**Total cash payment is due on the day of the event prior to set up.

Thank you for taking the time to read through this rental agreement. We look forward to your event and will be happy to answer any questions you may have.